Answers to the Questions Families and Executors Ask Most Often

If you are trying to understand whether this service is suitable for the estate, these are the issues that usually come up first.
Who is this service for?

Estate Resolve is designed for executors, administrators, solicitors, and close family members who need help identifying bank accounts, investments, pensions, and other financial assets belonging to a deceased person.

What kinds of assets can you help trace?

We focus on financial relationships such as current and savings accounts, investment accounts, insurance products, pensions, NS&I holdings, and similar assets where a formal institution search may reveal previously unknown accounts.

Can your asset search fee be recovered from the estate?

In most cases, reasonable asset-search fees can be reimbursed from estate funds as part of the administration of the estate.

What banks and financial institutions do you contact?

We conduct enquiries with over 140 financial institutions, including banks, building societies, pension providers, insurers, investment managers, share registrars, and court registers covering more than 400 financial brands and trading names across the UK.

How long does a case usually take?

We aim to complete most searches within 30 days. In some cases, timescales may be extended due to delays or additional requirements from financial institutions. Any significant findings received after the report has been issued will be communicated to you as part of our ongoing enquiries.

Do you guarantee that assets will be found?

No legitimate provider can guarantee an outcome. What we provide is a structured, professional search process designed to reduce the risk of unknown financial assets being overlooked.

Is the fee fixed?

Yes. The service is positioned around a fixed fee so families and executors can proceed with certainty rather than open-ended hourly billing.

Do I need probate before starting?

No. We can explain the authority typically required for an estate asset search and help clarify what documents are likely to be needed before the search is formally opened.